Terms of Service

Effective date: August 25, 2026

These Terms of Service (“Terms”) are a binding agreement between you and Convert & Scale LLC, doing business as The Ecom Wolf (“Company,” “we,” “us,” or “our”). They govern your access to and use of theecomwolflive.com, The Ecom Wolf Den, associated training, coaching calls, communities, materials, and related services (collectively, the “Services”).

By purchasing, accessing, or using the Services, you agree to these Terms, the Privacy Policy, Refund Policy, and Earnings Disclaimer. If you do not agree, do not purchase or use the Services.

1. Eligibility and Authority

You must be at least 18 years old and legally capable of entering a binding contract. If you use the Services on behalf of a business, you represent that you have authority to bind that business, and “you” includes that business.

2. The Wolf Den Program

The Wolf Den provides educational training, live coaching opportunities, community access, and related resources concerning e-commerce. Specific content, schedules, instructors, platforms, and features may change as the program evolves, provided that we do not materially eliminate the overall program without a reasonable substitute.

Unless expressly stated otherwise at checkout, coaching is delivered in a group setting. Participation does not include unlimited one-to-one consulting, legal services, accounting services, investment advice, tax advice, or the creation or management of your business for you.

3. Purchase, Price, and Access Period

The purchase price displayed at checkout purchases 12 consecutive months of access beginning on the date access is issued. This is a one-time purchase and does not automatically renew. At the end of the 12-month period, access ends. You may choose whether to purchase a new access period if one is then offered.

Taxes, if applicable, may be added at checkout. You authorize the applicable payment provider to charge the payment method you select. Financing and buy-now-pay-later options are offered by independent providers, are subject to their eligibility requirements and terms, and are not guaranteed by the Company.

4. Account Access

Your purchase is for one individual unless the checkout page expressly states otherwise. You must keep login credentials confidential and may not share, sell, transfer, sublicense, or provide access to another person. Notify us promptly if you suspect unauthorized access.

5. Coaching Calls and Community Participation

Call dates, times, hosts, and formats may change. We may reschedule or replace a call when reasonably necessary. Access to a live call may depend on capacity, technology, attendance requirements, and compliance with community rules.

You agree to communicate respectfully and not harass others, post unlawful or infringing content, solicit members without permission, distribute malware, impersonate others, disclose another person’s confidential information, or interfere with the operation of the Services.

6. Recordings and Publicity

Coaching calls and events may be recorded for educational, training, quality-assurance, and program-related purposes, including making recordings available to current and future Wolf Den members. We will provide notice through the platform or at the beginning of the session when a recording is taking place.

By affirmatively acknowledging the recording notice and continuing to participate with your camera, microphone, screen, name, or chat visible, you consent to your participation being included in the member-accessible recording. If you do not wish to appear or be heard in a recording, you may turn off your camera and microphone and contact [email protected] before participating to ask about available alternatives.

We will not use your name, image, voice, testimonial, business information, or business results in public-facing advertising or promotional materials without obtaining your separate permission. Declining promotional use will not affect your membership or access to the Services.

7. Intellectual Property and Limited License

The Services and all training materials, videos, templates, graphics, methods, branding, and other content supplied by the Company are owned by or licensed to the Company and protected by intellectual-property laws. Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable license to access and use the materials for your own internal business education during your access period.

You may not copy, reproduce, record, scrape, download except where expressly enabled, distribute, sell, publish, create competing training from, publicly display, or commercially exploit the Services or materials without written permission.

8. Your Content

You retain ownership of the content you submit. You grant the Company and its service providers a non-exclusive license to host, store, reproduce, display, and process that content only as reasonably necessary to operate, moderate, improve, and provide the Services. You represent that you have the rights necessary to submit the content and that it does not violate law or another person’s rights.

9. Confidentiality and Community Privacy

Members may share private business information in the community. You agree not to disclose another member’s nonpublic information outside the program without permission. The Company cannot guarantee that other members will comply, so do not share information you cannot risk having disclosed.

10. Refunds

Purchases are governed by the Refund Policy. You may request a full refund for any reason within 60 calendar days after the original purchase date. After that period, purchases are nonrefundable except where required by law. A completed refund ends your right to access the Services.

11. No Earnings Guarantee

The Services are educational. We do not promise or guarantee income, sales, profit, business growth, or any particular result. Your results depend on factors including your effort, decisions, experience, market conditions, product selection, pricing, expenses, advertising, platform rules, and other circumstances outside our control. The Earnings Disclaimer is incorporated into these Terms.

12. Third-Party Services

The Services may rely on or link to third-party platforms, including payment, community, video, advertising, e-commerce, software, and communications providers. We do not control those providers and are not responsible for their separate services, availability, terms, policies, approvals, fees, or actions.

13. Suspension and Termination

We may suspend or terminate access when we reasonably believe you have materially violated these Terms, threatened the safety or rights of others, engaged in fraud, unlawfully distributed program materials, or disrupted the Services. Where appropriate, we may provide notice and an opportunity to cure. Termination for a material violation does not create a refund right beyond the Refund Policy or rights required by law.

14. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” THE COMPANY DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SUITABLE FOR EVERY BUSINESS.

Some jurisdictions do not allow certain warranty exclusions, so some exclusions may not apply to you.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING FROM OR RELATING TO THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE AGGREGATE LIABILITY OF THE COMPANY FOR CLAIMS ARISING FROM OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO THE COMPANY FOR THE WOLF DEN PURCHASE GIVING RISE TO THE CLAIM. These limitations do not apply where prohibited by law.

16. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless the Company and its owners, officers, employees, contractors, and agents from third-party claims, damages, liabilities, and reasonable costs arising from your unlawful use of the Services, your content, or your material violation of these Terms.

17. Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Any dispute not subject to a separately signed dispute-resolution agreement will be brought in the state or federal courts located in Riverside County, California, and the parties consent to personal jurisdiction there, except where applicable consumer law requires otherwise.

18. Changes to These Terms

We may update these Terms prospectively. The updated Terms will be posted with a revised effective date. Material changes will not retroactively reduce an accrued refund right or materially alter a completed purchase without your consent where consent is required by law.

19. General Terms

If any provision is unenforceable, the remaining provisions remain effective. A failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent. We may assign them in connection with a merger, sale, reorganization, or transfer of the Services. These Terms and the policies incorporated into them constitute the entire agreement concerning the Services, except for any separate written agreement signed by both parties.

20. Contact

Convert & Scale LLC
42309 Winchester Rd. Suite G Temecula, CA 92590
[email protected]
+1-302-587-7909