Privacy Policy

Effective date: August 25, 2026

Convert & Scale LLC, doing business as The Ecom Wolf (collectively, “Company,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit theecomwolflive.com, purchase or participate in The Ecom Wolf Den, communicate with us, or otherwise use our websites, communities, coaching calls, training materials, and related services (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree, do not use the Services.

1. Personal Information We Collect

Information You Provide

• Contact information, such as your name, email address, telephone number, billing address, and account information.

• Transaction information, such as the product purchased, purchase date, price, refund status, and payment confirmation. Payment card and bank information is generally collected directly by third-party payment providers; we do not need to receive or store your complete card number.

• Account and community information, such as profile details, posts, comments, messages, uploaded files, questions, call participation, and other content you choose to provide.

• Customer-support information, including emails, call notes, feedback, survey responses, and information included in refund or support requests.

• Marketing preferences and any information you submit through forms, webinars, promotions, or events.

Information Collected Automatically

• Device and usage information, such as IP address, browser type, operating system, referring pages, pages viewed, links clicked, dates and times of access, approximate location derived from IP address, and similar technical information.

• Cookie and tracking information used to operate the website, remember preferences, measure performance, understand marketing effectiveness, prevent fraud, and, where used, deliver or measure advertising.

Information From Other Sources

We may receive information from payment processors, checkout platforms, community platforms, video-conferencing providers, email and customer-support services, analytics providers, advertising partners, referral partners, and other service providers you use in connection with the Services.

2. How We Use Personal Information

• Provide, administer, personalize, and improve the Services.

• Process purchases, provide access, verify transactions, and administer refunds.

• Create and manage accounts and community access.

• Deliver training, coaching calls, customer support, notices, and service-related communications.

• Send marketing communications where permitted by law and honor unsubscribe requests.

• Measure website use, campaign performance, and customer engagement.

• Protect the security and integrity of the Services; detect fraud, misuse, or violations of our terms.

• Comply with legal obligations, resolve disputes, and enforce agreements.

3. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients for legitimate business purposes:

• Service providers that host websites, process payments, deliver email, support community access, provide analytics, facilitate video calls, store data, or provide customer support.

• Professional advisers, including attorneys, accountants, insurers, and auditors.

• Government authorities or other parties when required by law or reasonably necessary to protect rights, safety, security, or prevent fraud.

• A buyer, successor, or other party in connection with a merger, financing, reorganization, sale of assets, or similar business transaction.

• Other parties at your direction or with your consent.

We do not exchange personal information for money. Some analytics or advertising technologies, if used, may be treated as a “sale,” “sharing,” or targeted advertising under certain state privacy laws even when no money changes hands. Where applicable, you may request to opt out as described below.

4. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies. Some are necessary to operate the website; others may help us understand performance, remember preferences, prevent fraud, or measure advertising. Browser settings may allow you to block or delete cookies, although parts of the Services may not work properly as a result.

Where required, we will provide additional choices through a cookie banner or preference tool. You may also contact us to ask about available opt-out methods.

5. Marketing Communications

You may unsubscribe from promotional emails using the unsubscribe link in the message. You may still receive non-promotional communications relating to purchases, account access, refunds, security, policy updates, or customer support.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, complete transactions, maintain business and tax records, resolve disputes, enforce agreements, prevent fraud, and comply with legal obligations. Retention periods vary according to the type of information and the purpose for which it is used.

7. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Choices and Rights

Depending on where you live and subject to applicable exceptions, you may have rights to request access to, correction of, or deletion of personal information; obtain a copy of certain information; opt out of certain sales, sharing, or targeted advertising; withdraw consent; or appeal a privacy decision. You may also have the right not to receive discriminatory treatment for exercising a privacy right.

To submit a request, email [email protected] with the subject line “Privacy Request.” We may need to verify your identity before completing a request. You may use an authorized agent where permitted by law, but we may require proof of the agent’s authority and verification of your identity.

9. Children’s Privacy

The Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information online from children under 13. If you believe a child under 13 has provided personal information, contact us so we can review and, where appropriate, delete it.

10. Third-Party Services and Links

The Services may link to or integrate with third-party websites and platforms. Their privacy practices are governed by their own policies, not this Privacy Policy. Review those policies before providing personal information.

11. International Users

The Company is based in the United States. If you access the Services from another country, your information may be transferred to, stored in, and processed in the United States or other locations where our providers operate, subject to applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted with an updated effective date. If required by law, we will provide additional notice.

13. Contact Us

Convert & Scale LLC
42309 Winchester Rd. Suite G Temecula, CA 92590
[email protected]
+1-302-587-7909